Refund Policy

Last Updated: November 17, 2025

1. General Refund Policy

At PraeHire, we strive to provide exceptional service. However, due to the nature of our AI-powered services, all fees are generally non-refundable once services have been rendered.

2. Eligibility for Refunds

Refunds may be issued in the following circumstances:

• Technical issues preventing access to paid services
• Duplicate charges or billing errors
• Service not delivered as described

3. Refund Request Process

To request a refund:

1. Contact our support team within 7 days of purchase
2. Provide your transaction details and reason for refund
3. Allow 5-10 business days for processing

4. Refund Timeline

Approved refunds will be processed within 10-14 business days and returned to your original payment method via Flutterwave.

5. Non-Refundable Items

The following are non-refundable:

• Services already rendered (resumes generated, cover letters created)
• Subscription fees after the service period has begun
• Promotional or discounted purchases (unless required by law)

6. Contact Us

For refund inquiries:

support@praehire.com

📍 HOUSE 53 KOSEBINU STREET AT THE SIDE OF A CAC CHURCH CARBOWHE BUSTOP, ALIMOSHO, LAGOS.

📞 +2348137917762